I receive new mail alerts just fine for my main Exchange account, but I do not receive any alerts for when a mail arrives in any of the Inboxes of my additional mailboxes. I’m an owner of some of these mailboxes and a delegate for others but need to take action on the emails that arrive in any of them. Is there any way I can also get a new mail alert for these mailboxes? Sadly, Outlook doesn’t offer a good solution for that but there are a couple of workarounds that you can use.
For some workarounds you’ll need to have Full Access rights on the mailbox (set by your Exchange administrator and not in Outlook) or some cooperation of the mailbox owner. Method 1: Add to Favorites If all you need is some visual aid, then simply dragging the Inbox or other folders that you need to monitor to the Favorites section at the top of the Mail Navigation (CTRL+1) might already suffice to you. This doesn’t require you to be the mailbox owner or any help of the mailbox owner either. Sometimes the simplest solutions can be very effective too! Favorites section in the Navigation Pane. Method 2: Outlook 2010, Outlook 2013 and Outlook 2016: Add additional Exchange account (mailbox owner only) If you are using Outlook 2010 or later and you have full mailbox access rights on the additional mailbox, you can configure it as an additional Exchange account in Outlook.
It then behaves like it was a main Exchange account so you can directly set additional properties for the mailbox and use the Automatic Replies (also known as “Out of Office Assistant” and “OOF”) and create rules. By default, Outlook 2010 allows up to 10 Exchange accounts in a single profile, but. Outlook 2013 and Outlook 2016 allow up to 99 accounts by default so it is not very likely that you’ll need to modify the limit then. For instructions to add the mailbox as an additional Exchange account see: Method 3: Configure additional mailbox as an IMAP account (mailbox owner only) If you are not using Outlook 2010 or later but you do have full access rights for the mailbox and your Exchange server also allows IMAP connections, then you can configure this additional mailbox as an IMAP account. Note that you can only have access to mail folders this way and you won’t be able to manage the permissions for these folders. You can still gain access to the other folder types such as Calendar and Contacts via File- Open- Other User’s Folder. Once accessed, Outlook will provide quick access to these folder types via their respective Navigation selectable at the bottom of the Navigation Pane or via their keyboard shortcut (CTRL+2 for Calendar and CTRL+3 for Contacts, use CTRL+1 to go back to the Mail Navigation).
Method 4: Create a forwarding rule with notification A method that will work whether or not you are the mailbox owner, is creating a forwarding rule for the extra mailbox. If you are not the owner of this mailbox, you’ll have to ask the mailbox owner to create this rule for you. For instructions to add the shared mailbox as an additional Exchange account so that you can control the rules for the mailbox see:. When you use Outlook 2007, the mailbox owner can to create the rules. Rule 1: on delegate or additional mailbox The rule that needs to be set on this mailbox is just a simple forwarding rule to your address;. Apply this rule after the message arrives.
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Conditions. do not select any conditions. Actions. forward it to people or public group/distribution list select your own mailbox here Rule 2: on your mailbox Now of course you do not want to deal with these messages in your own mailbox and only really care for the alert.
I had similar issue with a unread email count of more than 4 billions. When looking the counter it shows the 4 billion unread message and when looking into the footer I notice it is negative. I tried all the other answers solution and even finding a way to disable caching, the counter was 0 but when I re-enabled it the counter came back to 4 billions. The only way I found was to delete the local OST file (I put in in the bin until I was sure I would not loose anything).
To do it properly I followed the steps:. Check the footer that the status of the folders was 'synchronized'. Closed Outlook.
Delete the OST file (let it in 'Trashbin'). Location of file is: C: Users AppData Local Microsoft Outlook. filename is.ost e.g. [email protected]. Launch Outlook, the OST file would be re-created and all email from the mailbox downloaded again. The unread counter is now reliable again. Checked that all email are properly downloaded and no issue found.
On the File tab, choose Options to open the Outlook Options dialog box. Go to the Mail category. In the Message Arrival area, deselect all settings (Play a Sound, Briefly Change the Mouse Pointer, Show an Envelope Icon in the Taskbar, Display a Desktop Alert). Outlook for Mac can automatically run a rule on incoming or outgoing messages, based on the conditions you set. A rule is an action performed automatically on incoming or outgoing messages, based on conditions that you specify.
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Delete the old OST file from the trashbin The step 7 can be done after few days or weeks if you believe you lost something. In my case I found nothing and retrieved all my outlook items and deleted the old OST the same day. This solution can be applied if you're sure the Exchange Server has always the full content of your mailbox.